All informations contain herein are correct during instalation of the product units or publication time. Our policy is to urge each of the service provider to instanly up-date us with any small changes on the element of the product. Slight different, discrepancy might happened in the elements of product which are still in accepted varians such as color, position, and other minor aspect as general principles. This small and minor differentiation should be accepted.

In case travelers need specific feature to be greatly precise, this must be communicated with intensive manner, for example an accommodation where traveler need to be precisely staying in a room facing the ocean, in this case an intensive discussion is to be emphasize by inquierer to avoid miss understanding. Other example, in case travelers with to stay at a hotel that is no farther then 200 meters from a shopping center, this is also must be communicated in an intensive manner that the sought element has been given sufficient check by the hotel. There are hundreds of possibility that travelers might wish to have specific allocation of intension which must be communicated in intensive way, unless general principles are accepted without conditions. General principles are those what are published as unit of each of the product in this internet pages.

Delay on land transportation due to technical problem, airline being stranded or canclled, boat sailing resecheduled or cancelled are totally in the discretion of the suppliers for the sake of safety and interest of all parties. In this case we are not held to be responsible for such a lost or dissappointment. We will do our best to adjust the service to as much not reducing the content of the service agreement from us to travelers.

Reservation must be made in advance to ensure the correct service being rendered to the traveler, which is finalized during the correspondence which can give both parties a space to adjust every aspect of the service to meet the idea of the travelers on certain cervice.

Payment is required in advance and we will issue a voucher for the services being booked. This voucher will authorize the holder the get the service as mentioned on the voucher. Payment by Telegraphic transfer will charge us in a relatively big amount. For example, transfer from Southern Europe charges us US$ 60.00 for every transfer, transfer from Australia charges us US$ 65.00 for every transfer, transfer from East Europe charges us US$ 45.00, transfer from USA charges us US$ 40.00, transfer from Japan charges us US$ 20.00, transfer from Singapore charges us US$ 5.00, and other countries charges us at an average of US$ 35.00 for every transfer. In the application of Internet Banking we are charged less, and even some countries will not charge us any such as USA, Japan, Singapore, and Thailand. We prefer this way in case traveler could have access to Internet Banking.

To overcome the expensive cost of payment we have made a special agreement with the bank here in Indonesia to facilitate charging credit card. The system we developed give the most safest way for both us and card holder by outlining two way verification. We will not responsible if any charge to card holder wihtout our authorization, and for the bank they must not charge the credit card in case the conditions laid out on the agreement are not fulfilled by us. This agreement necessetate us to as the full identification of the card holder and the photocopy of the credit card. All these documents will be used as the two way verification by us and by the bank.