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TRAVELERS INFORMATION
Immigration
All visitors traveling to Indonesia must be in possession of a passport valid for at least six months
from the date of arrival and have proof of onward passage. Visas are required for nationals of:
Argentina, Australia, Austria, Belgium, Brazil, Brunei, Canada, Chile, Denmark, Egypt, Finland, France,
Greece, Germany, Hungary, Iceland, Ireland, Italy, Japan, Kuwait, Liechtenstein, Luxemburg, Malaysia,
Maldives, Malta, Morocco, Mexico, Monaco, Netherlands, New Zealand, Norway, Philippines, Singapore,
South Korea, Spain, Sweden, Switzerland, Saudi Arabia, Taiwan, Thailand, Turkey, United Kingdom
(Great Britain), United States of America, United Emirate Arab, Yugoslavia, Venezuela. Visa-free
entry is also allowed for registered delegates attending a conference, which has received official
approval from Indonesian Government or International organization in liaison to organize conference
in Indonesia.
For those not belonging to the above categories, tourist's visas can be obtained from any Indonesian
Embassy or Consulate. Tourists holding a " Certificate of Identity " from Hong Kong c an obtain visas
for group travel with a minimum of 5 persons, from the Consulate General of Indonesia in Hong Kong for
visits not exceeding 30 days. Travel and accommodation should be arranged by a tour operator. Entry and
exit must be in groups, and through Soekarno-Hatta International Airport ( Jakarta ), Ngurah Rai
( Bali ) or Polonia ( Medan ).
Entry and exit must be made through certain specified gateways. By air: Jakarta, Denpasar, Medan,
Manado, Biak, Ambon, Surabaya, Batam, Pekanbaru, Kupang, Padang, Pontianak, and Balikpapan. By sea:
Belawan ( Medan ), Batu Ampar and Sekupang ( Batam ), Tanjuing Priok ( Jakarta ), Tanjung Mas
( Semarang ), Tanjung Perak ( Surabaya ) Benoa and Padang Bai ( Bali ), Bitung, Ambon and Tanjung
Pinang. For other ports of entry and exit special visas are required. The maximum stay permitted is
two months and is not extendible.
Health
International health certificates for smallpox and cholera are not required, except from travelers arriving from infected areas.
Customs
Indonesian customs allows on entry a maximum of one liter of alcoholic beverages, 200 cigarettes or 50 cigars or 100 grams of tobacco and a reasonable amount of perfume per adult. Cars, photographic equipment, type-writers and tape recorders must be declared to Customs upon entry. Prohibited from entry are TV sets, radios, narcotics, arms and ammunition, printed matter in Chinese characters and Chinese medicines.
All movie films and video cassettes must be censored by the Film Censor Board. Fresh fruit, plants and animals must have quarantine permits.
There is no restriction on import or export of foreign currencies. However the export or import of Indonesian currency exceeding Rp 50.000 is prohibited.
Airport Taxes
Ngurah Rai Airport in Denpasar.
Domestic Departure Rp. 50.000 per passenger
International Departure Rp. 100.000 per passenger
Soekarno-Hatta Airport Jakarta
Domestic Departure Rp 50.000
International Departure Rp 100.000
In case you fly from Denpasar via Jakarta and fly out from Indonesia, please take care for the following :
Denpasar – Jakarta by GARUDA Indonesia, in Denpasar you pay International Departure tax
Jakarta – out by different airline, in Jakarta you pay another International Departure tax
Please take care, that the payment of Departure taxes must be in Indonesian Rupiah.
Tipping
Major hotels usually add a 10% service charge to the bills. Where it is not included a tip of between 5% to 10% of the bill would be appropriate if the service is satisfactory.
Tipping for taxi and hire-car driver is not mandatory, but if the service has been satisfactory it is up to you.
Credit Card
Major shopping centers, shops and many other establishments accept credit card such as American Express, Visas, and Dinners Club. Before you use your credit card please check to vendor if the price you pay on bills has included the bank charges or it is to be added some percentage of it.
Money Changer
In all hotels normally available for a changing of major currency of the world such as American Dollars, Swiss Franc, German Deutch Mark, English Found Sterling, Australian Dollars, Canadian Dollars, Singapore Dollars, and Japanese Yen. In some cities in Bali such as Denpasar, Kuta, Nusa Dua, Candi Dasa, Lovina, Bedugul, and Ubud you will find money changer easily. You can compare the rates that are being offered, and get the better one.
Clothing
Dress is normally informal in Indonesia due to the warm, humid climate and clothing of light-weight fabrics is recommended. Highland areas are noticeably cooler, however, and carrying a light sweater is suggested. Acceptable attire for men is a shirt and long pants. A jacket and tie are required for official calls or for more formal occasions. Long-sleeved batik shirts are acceptable for evening functions. For ladie3s, dresses, blouses, and long pants are appropriate. Shorts halter-tops or tank tops should only be used at sports facilities or on the beach.
During sightseeing it is a possibility that one entering a temple. In this case, please wear any dress that is considered polite such as not to wear singlet or short pants.
Office Hours
Business offices are usually open either from 8.00 am to 4.00 pm or 9.00 am to 5.00 pm, with a break for lunch between 12.00 noon and 1.00 pm. On Saturday many business offices are closed. Government office hours are from 8.00 am to 4.00 pm from Monday to Friday, and on Saturdays many Government offices are closed.
Time
The Indonesian archipelago is spread over three time zones. Western Indonesia Standard Time, which covers the islands of Sumatera, Java and Madura, West and Central Kalimantan is 7 hours ahead of GMT; Central Indonesia Standard Time covers East and South Kalimantan, Sulawesi, Bali and Nusa Tenggara, and is 8 hours ahead of GMT; finally Eastern Indonesia Standard Time, which covers Maluku, and Irian Java is 9 hours ahead of GMT.
Electricity
Power supply is usually 220 volts/250 cycles in large cities, but 110 volts is still used in some areas. Normal outlets are plugs with two rounded pins. It is advisable to check local conditions before using any appliances.
Drink Water
We suggest you to only drink the water which is bottled, and sealed. Never drink natural water without boiling and filtering.
Medicine
Always consult the Front
Office of the hotel in case you need any medical assistance. There are good clinic or medical centre in BaliBali International Medical Centre Working time between 08.00 – 24.00 hoursAddress : Jl. By Pass Ngurah Rai No. 100x Kuta, Phone 761 263SOS MEDIKA Working hours 24 hours Address Jl. By Pass Ngurah Rai No. 24X, Kuta, Phone 764 555 Alarm Centre 24 hours phone 755 768
Always remember to ask the receipt of your medical assistance and keep it with you.
Valuable Materials
Please remember to put your valuable materials in the safety box at hotel available for every guest. In case loosing the key for the safety box, the cost for reparation will be incurred to the guest.
Beach - Swimming
Normally there will be sign with flags for the safety of swimming on the beach. Please observe this very carefully:
Red flag : Swimming is prohibited
Yellow flag : Swimming on your risk
Green flag : Swimming is allowed
Local Cooking
Balinese and Sumateran cooking are hot with chilly or Spanish pepper. Please do not eat this unless you are familiar with this cooking. Some fruits can have a strange effect on the stomach, so please consult your service provider whenever you want to try.
Sun Rays
In Indonesia, especially on the beach the sunrays are very intense. Do not forget to bring the crème for skin protection. Drink as much as water and mature fruit to prevent dehydration and through problem.
DIPLOMATIC AND CONSULAR AGENCIES
AUSTRALIA Embassy of Australia Jl. H.R. Rasuna Sahid. Kav. C-15-16, Jakarta 12940. Phone (021) 5227111, Fax ( 021 ) 5227101 Denpasar ( Consulate )
Jl. Moh. Yamin no. 51, Renon, Denpasar. Phone ( 0361 ) 235092, 235093, Fax (0361)231990
AUSTRIA Embassy of Austria Jl. Diponegoro no. 44, Jakarta Pusat. Phone (021) 338090, 338101, 3107451, Fax ( 021) 3904927
BELGIUM Embassy of the Kingdom of Belgium
Wisma BCA, 15th floor. Jl. Jend. Sudirman Kav. 22-23, Jakarta 12920. Phone (021) 5710510, 5712322, Fax ( 021 ) 5700676
BRAZIL Embassy of Federative Republic of Brazil
Menara Mulia Suite 1602, 16th Floor, Jl. Jend. Gatot Subroto Kav.9-11, Jakarta Selatan
Phone ( 021 ) 5265656, 5265657, Fax ( 021 ) 5265659
CHECZ Embassy of the Checz Republic. Jl. Gereja Theresia no. 20. Jakarta Pusat. Phone ( 021 ) 3904075, Fax ( 021 ) 336282
DENMARK Royal Danish Embassy
Bina Mulia Building 4th Floor, Jl. H.R. Rasuna Said Kav-10, Jakarta 12950 Phone (021 ) 5204350, Fax ( 021 ) 5201962
Denpasar ( Consulate ) Jl. Jayagiri VIII/10 Renon, Denpasar 80234. Phone ( 0361 ) 235098, 233053, Fax ( 0361 ) 234834, 938013
FRANCE Embassy of France
Jl. M.H. Thamrin no. 20, Jakarta Pusat 10350. Phone ( 021 ) 3142807, Fax ( 021 )3143338
Denpasar ( Consular Agency ) Jl. Raya Sesetan No. 46-D Denpasar, Phone 285485
GERMANY Embassy of the Federal Republic of Germany
Jl. M.H. Thamrin no. 1, Jakarta 100310, Phone (021 ) 3901750, Fax ( 021 ) 3901757
Denpasar ( Consulate ) Jl. Pantai Karang no. 17 Batujimbar, Sanur. Phone (0361) 288535
GREAT BRITAIN Her Britannic Majesty’s Embassy
Jl. M.H. Thamrin no. 75, Jakarta 10350. Phone ( 021 ) 3156264, Fax ( 021 ) 3141824, 3902726
HUNGARY Embassy of the Republic of Hungary
Jl. H.R. Rasudna Said, Kav.no.X/3 Kuningan, Jakarta 12950. Phone ( 021 ) 5203459, 5203460, Fax ( 021 ) 5203461
JAPAN Embassy of Japan
Jl. M.H. Thamrin no. 24, Jakarta Pusat. Phone ( 021 ) 324308, 324948, 325396
Denpasar ( Consulate General ). Jl. Raya Puputan, Renon, Denpasar. Phone ( 0361 ) 227628
KINGDOM OF THE NETHERLANDS Royal Netherlands Embassy
Jl. H.R. Rasuna Said Kav-S3, Kuningan, Jakarta 12950. Phone ( 021 ) 5251515, Fax ( 021 ) 5700734
Denpasar ( Consular Agency ). Jl. Raya Imam Bonjol no.599, Kuta, Bali. Phone ( 0361 ) 751094
MEXICO Embassy of Mexico
Wisma Nusantara, 4th Floor, Jl. M.H. Thamrin no. 59, Jakarta Pusat 10350. Phone ( 021 ) 337974, 337453, Fax ( 021 ) 331500
NEW ZEALAND New Zealand Embassy
Jl. Diponegoro no. 14 Menteng Jakarta 10310, Phone ( 021 ) 330680, Fax ( 021 ) 3153686
PERU Embassy of Peru
Bina Mulia Building II 3rd Floor, Jl. H.R. Rasuna Said no. 11, Kuningan, Jakarta 12950. Phone ( 021 ) 5201176, 5201866, Fax ( 021 ) 5201932SPAIN Embassy of the Kingdom Spain
Jl. H. Agus Salim no. 61, Jakarta 10350. Phone ( 021 ) 335937, 335940, Fax (031) 325996
SWITZERLAND Embassy of Switzerland
Jl. H.R. Rasuna Said, Block X 3/2 Kuningan, Jakarta 12950. Phone ( 021 ) 5256061, 5207451, Fax ( 021 ) 5202289
Denpasar ( Consular Agency ). Mr. Jon Zürcher, Legian Kaja, Kuta. Phone ( 0361 ) 751735, Fax ( 0361 ) 754457
UNITED STATES OF AMERICA Embassy of the United States of America.
Jl. Merdeka Selatan no.5 Jakarta Pusat 101010. Phone ( 021 ) 360360
Denpasar ( Consular Agency ). Jl. Hayam Wuruk 188, Denpasar. Phone ( 0361 ) 233605, Fax ( 0361 ) 222426